Protecting the People
and Places You Love Most.
A second-generation, family-owned Allstate agency rooted in New Bern, NC. We take the time to understand your life — then find the right coverage to protect it.
1974
Founded in
New Bern
50+
Years in the
Community
4.6★
Allstate Agent
Rating
716+
Verified Customer
Reviews
6
Lines of
Coverage
Who We Are
A Family Legacy Built on Trust
Black Insurance Services is a family-owned Allstate agency with deep roots in New Bern, NC. Jerry Black founded the original agency here in 1974, and in November 2002 his daughter, Shawn Black Herring, acquired and rebranded it — carrying on the family tradition as a second-generation Allstate agency owner.
Shawn and her team describe themselves as “Responsive Risk Assessors.” That means they sit down and talk with you until they understand your household, your risks, and your goals — and then find coverage that genuinely fits. Not the cheapest policy. The right one for you.
Today, Black Insurance Services is one of the most trusted insurance agencies in Craven County, recognized for compassionate service, deep community involvement, and a reputation built one family at a time.
Authorized Allstate Agent — Licensed in North Carolina
Location
2113 S Glenburnie Rd, Suite A, New Bern, NC 28562 — in the Cypress Crossing retail center, across from the New Bern Shrine Club.
Office Hours
Monday – Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:00 PM
Agency Owner
Shawn Black Herring, B.S. Business Administration, UNCW 1992. NC-licensed insurance agent since 2002.
What we offer
Insurance Products
From your home and car to your boat and business, we offer the full range of Allstate coverage options — tailored to the needs of eastern North Carolina families and businesses.
Why Choose Us
The Black Insurance Difference
We’re not a call center. We’re your neighbors — and we’re dedicated to seeing New Bern families and businesses thrive.
Genuinely Local
Family-owned and operated in New Bern since 1974. We know eastern NC because we live and work here every single day.
Personalized Service
Every client gets a real conversation — not an automated quote. We assess your unique risks before recommending anything.
Proven Reputation
A 4.6-star rating across 716+ verified Allstate reviews. Customers consistently praise our knowledge, compassion, and responsiveness.
Community First
United Way Small Business Collaborator of the Year (2018). Active with Habitat for Humanity, the Chamber, and local charities.
Where We Serve
Service Area
Headquartered in New Bern, the agency serves a broad region across eastern North Carolina, with a primary focus on Craven County and the surrounding coastal communities.
Primary Market
Extended Service Communities
Region
New Bern (Office Location)
Havelock, Trent Woods, River Bend, Pollocksville, Bridgeton
Craven County
Morehead City
Beaufort, Newport, Atlantic Beach, Emerald Isle
Carteret County
Bayboro
Oriental, Arapahoe, Grantsboro
Pamlico County
Eastern NC
Jacksonville, Greenville, Kinston, Goldsboro
Eastern NC
Giving Back
Community Involvement
Community engagement isn’t a marketing strategy for Shawn and her team — it’s simply who they are. They actively participate in and sponsor a wide range of local organizations throughout Craven County.
New Bern Area Chamber of Commerce
Active member and supporter, listed in the Chamber’s Insurance category with ongoing participation in local business events.
Habitat for Humanity of Craven County
Volunteers at building sites and leverages Allstate’s community grants to fund local Habitat projects throughout the county.
Neuse River Association of Realtors
Affiliate member, reinforcing strong ties to the local real estate community and first-time homebuyer market.
RCS Empty Bowls
Annual sponsor of this local hunger-awareness fundraiser benefiting the community food bank.
Coastal Center for Hope & Healing
Organized pajama drives and donation campaigns to support the shelter and its residents.
What Clients Are Saying
A Reputation Earned One Family at a Time
4.6 ★★★★★
Based on 716+ verified reviews on Allstate.com
Ready to Get Started?
Let’s Find the Right Coverage
for Your Family.
Schedule a free, no-pressure conversation with Shawn and her team. They’ll take the time to understand your needs — and find coverage that truly fits.